Strict operating procedures through the entire design and manufacturing process ensure that all products meet the highest quality standards. We promote a philosophy of 100% functional testing and can perform:
- Burn-in testing
- ESS testing
- Physical inspection
- EDS testing
We also offer a broad spectrum of continuing customer support, including hardware and software upgrades, field service, part supply, and the training of OEM personnel on the use of IPC-supplied control systems. To ensure your complete satisfaction with every product we deliver, an RAE DC Products Group technical specialist is available via a toll free telephone number to provide ongoing support.
A Strong Quality Assurance Commitment
Our quality assurance program employs 100% testing along with "in process" quality checks. All armatures are electrically tested and 100% dynamically balanced. All motors and gearmotors are tested for hi-pot, as well as for speed and current at no load. Every product is run in for 30 minutes both clockwise and counter clockwise, and given a visual inspection.
At RAE DC Products Group, quality consciousness is inherent in the production process from start to finish. Our stringent testing process includes:
- AQL sampling of incoming components
- In-process quality checks
- Meeting UL and CSA certification standards
- 100% dynamically balanced and electrically tested armature assemblies
- Hi-pot testing as well as speed and current testing at no load
- Minimum 30-minute product run in testing